PAYMENT

 

What forms of payment do you accept?

We accept PayPal for the payment.

 

If I don’t have Paypal account, Can I make an order by credit card?

You can still process the payment without a papal account;

just simply click the "Check out with PayPal" button in the checkout page,  and then select the "Pay with Debit or Credit Card" option on the PayPal check out page.

The credit card we accept (Visa, MasterCard, American Express and Discover).

 

What is the currency of the prices listed on the website?

Please note that all prices listed in our store are in US Dollars.
 

Is it safe to pay by my credit card?

Yes. All online credit card payment and your information are kept secure by encryption technology.

 

 

SHIPPING

 

Can my order be delivered internationally?

Yes. We're pleased to have customers around the world and we offer international shipping to over 120 countries.

 

How much do you charge for shipping?

Shipping is free on all orders placed at our web store. All orders are shipped from Taiwan. 

We use DHL for all watch orders and registered airmail for all accessory items.

 

When will my order be shipped?

 

WATCHES:

All international orders are shipped with DHL. Orders will be processed within 1-2 business days. Shipping times vary by destination, approx. 2-3 working days. Once your order has been shipped, we will send you an email with a tracking number so that you can track your order. Please make sure all shipping and billing information is correct to avoid unnecessary delays.

 

STRAPS & BEZELS:
All accessory orders are shipped with registered airmail. 

Shipping times vary by destination:

 

Region                                                    Est. Shipping Days

Asia                                                         5-10

USA                                                         7-10

Canada                                                    8-10

Oceania                                                   7-11

Europe                                                    7-11

Africa                                                      9-12

Central & South America                      9-21

Middle East                                             8-12

 

 

How can I confirm if my order was made successfully?

We will send you a mail of confirmation soon after the order is confirmed.

 

How can I find the status of my order?

When your order has been shipped we will send you an email, which included a tracking number,

you can use the number to check order status online.

 

Do I have to pay tax or import fees?

Please note that customers are responsible for all taxes, customs fee and duties.

The regulations and conditions differ from each country; please contact the customs office in the destination country for further information.

©2019 ESU Watches by chiandchi limited.  All Rights Reserved.

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